About UAI Training
UAI offers several training delivery options that help professionals improve skills from traditional public instructor-led classroom, which provides group learning experiences, to fully immersive training at home or in the office via our virtual classroom offering. UAI even provides private group training, so we could train your entire team at one time.
Our goal is to make our utility analytics courses convenient and easily accessible.
How can we help?
Frequently Asked Questions (FAQ)
How do I get my Certificate of Participation and Completion, as well as Continuing Education Units (CEUs) for 100- and 200-level training courses after completing the class?
After completing the course, UAI will share your complete status with our training partner, The University of Oklahoma, and they will create and ship you a hard copy of your certificate, which notes your CEUs. The hard copy of the certificate will be shipped to you approximately 30-days after completion of the class. If you have not received your certificate after 30-days, please contact us.
Receipts are automatically emailed to you after you make a purchase. If you do not receive the email receipt, please check your spam or junk folder. You can also view all of your orders on your My Account page.
Full payment is required prior to attending a training course. All cancellations must be made in writing to email@example.com. You may cancel without penalty up to 4 weeks prior to the scheduled class date, after which a $150 cancellation fee will be charged or 100% of the registration can be transferred to another training session within the same calendar year. No-shows and cancellations made on or after the scheduled training date will be charged the full training course rate. All credit card refunds will be issued to the same credit card used during the original registration process.
Yes! Contact us at firstname.lastname@example.org for more information on our group discounts.
Yes. Payment must be received prior to the start of the training course. If payment is not received by the training course date, the registration fee must be guaranteed on a credit card until proof of payment is provided. You can pay for your class registration by credit card or invoice. Make check payable to Endeavor Business Media/UAI Training.
Endeavor Business Media, LLC will operated the in-person training in accordance with official federal and state government and local authority rules, following CDC guidelines and any additional venue or location-specific rules designed to mitigate the spread and contraction of COVID-19. By registering and attending this training course, you acknowledge and accept Endeavor Business Media’s Terms and Conditions.